Trusted support during one of the most important weeks
Timing matters during a federal review
During your review week, timing is everything. Questions come quickly, reviewer requests shift, and staff are under pressure to find the right information—fast.
Review Week Priority Support ensures your agency receives priority attention from the GoEngage team during your federal review so you can stay focused, organized, and confident.
✔ Included with every GoEngage subscription
✔ No additional cost
✔ Available for Federal FA1, FA2, CLASS, RAN, and follow-up reviews
✔ Available for state and agency board audits
“We didn’t feel alone during our review.
Having priority support during our review made a huge difference. When questions came up, we knew exactly where to go—and we got answers quickly.”
HEAD START DIRECTOR
,
AR
What agencies experience during review week
Faster response times when it matters most
Your requests are prioritized so your team isn’t waiting during critical moments.
Guidance from people who understand reviews
Our support team knows federal monitoring, agency workflows, and how GoEngage is used during reviews—not just how the system works.
Less stress for staff
We help teams locate data, reports, and information efficiently so staff can focus on the review—not troubleshooting.
A steady partner during a high-pressure week
We’re ready when timing matters most—so your team can respond faster and review with confidence.
A GoEngage Difference
GoEngage is the only data management solution to provide dedicated priority support during your review week—at no additional cost to our subscribers.
Already a GoEngage subscriber?
You may not realize this—but Review Week Priority Support is already included in your subscription.
There’s nothing extra to purchase. Just let us know when your review is scheduled so we can align support.
Once submitted, we’ll follow up by email with preparation resources and ensure priority support is in place.
Proactive
preparation
Annual Compliance Partner Review
A complimentary mid-subscription review designed to surface gaps and strengthen workflows before your federal review.
Preparation Resources & Guidance
Targeted resources and guidance are shared once review dates are known to help your agency prepare effectively.
Priority when it matters most
Review Week Priority Support
Included with your annual subscription, this enhanced support provides faster response times and review-aware assistance throughout your federal review.
Continued support & optional services
Ongoing Resources & Best Practices
Continued guidance and best practices to support long-term compliance and efficiency.
Training & Consulting (Optional)
Additional training and consulting services are available for agencies seeking deeper support, role-based training, or strategic guidance beyond monitoring week.
Once submitted, we’ll follow up by email with preparation resources and ensure priority support is in place.
Review week moves fast—but you don’t have to manage it alone.
GoEngage is the only data management solution to provide dedicated priority support during your review week—at no additional cost to our subscribers.
What agencies are saying
David Hernandez
Compliance Manager
“Support that actually understands monitoring.
The team knew what reviewers were asking for and helped us find what we needed without adding stress. That peace of mind was invaluable.”
Karen Mitchell
Data & ERSEA Manager
“It felt like a real partnership.
Reviews are intense, but GoEngage was right there when we needed help. It wasn’t just tech support—it was real guidance.”
