SECURITY & DATA PRIVACY
The right people, the right access — no more, no less
When everyone has access to everything, it creates confusion. When no one has access to what they need, it creates delays. GoEngage solves both problems.
Empower your staff. Protect your data.
Work smarter, together.
Role-based access control (RBAC)
Clear access, fewer mistakes
Every user in GoEngage has a defined role — with access tailored to their responsibilities. That means less risk, less confusion, and more confidence in your data.
Here’s what RBAC gives you:
A focused experience for each role: Teachers see classrooms, not budgets. Health staff see immunizations, not PIR exports.
Protection of sensitive records like income, custody documents, or flagged case notes.
A cleaner user experience: no clutter, fewer errors, faster training.
Instant visibility into who has access to what, and when changes were made.
Read: What is Role-Based Access Control (RBAC)?
GoEngage role-based access matrix
This sample visual guide outlines how GoEngage supports secure, collaborative workflows through Role-Based Access Control (RBAC).
User role matrix (sample)
Each program is unique. GoEngage gives you the tools, you determine how to use them.
Role | Can view | Can edit | Cannot access |
Teacher | Assigned classroom data, attendance, child progress | Attendance records, child milestone updates | Family income, custody docs, health records |
Family Advocate | Family partnership info, goals, referrals, documents | Case notes, goal progress, referrals | Health screening data, immunizations |
Health Manager | Child health and nutrition records | Screenings, follow-ups, immunization logs | Eligibility and income data |
ERSEA Coordinator | Eligibility docs, applications, enrollment status | Application status, family documents | Health notes, family service notes |
Program Director | All agency-level data | Program-wide reporting and review tools | N/A |
Admin/IT Manager | User access settings, system configuration | Manage permissions, onboarding settings | Child/family service data (unless dual role) |
Explore how GoEngage supports secure, role-specific workflows:
Supporting families is a team effort.
Without structure, collaboration can get messy.
BENEFITS OF RBAC
Shared responsibility: collaborate without chaos
GoEngage’s Shared Responsibility Model gives multiple staff members access to the same child or family record — while still protecting ownership and accountability.
This isn't just shared access — it's shared responsibility, with structure.
Shared responsibility in action (sample)
Use Case: One child, multiple staff members
Team Member | Primary Responsibility | How They Contribute |
Teacher | Daily attendance, milestones | Enters attendance, updates progress, flags concerns |
Family Advocate | Family engagement & goal setting | Documents partnership agreements, logs referrals, schedules follow-ups |
Health Coordinator | Wellness monitoring | Adds screenings, immunization dates, and alerts |
ERSEA Lead | Eligibility and enrollment compliance | Reviews income docs, verifies status, ensures forms are complete |
Director | Oversight & compliance | Monitors engagement across departments via dashboards & reports |
Key Features Enabled by RBAC & Shared Responsibility
Granular access permissions based on job function
Secure, real-time collaboration without data loss or overwrite
Automatic logging of user activity and updates
Clear role boundaries to reduce error and duplication
Empower your team to collaborate — without the chaos
“We used to have ‘too many hands in the system.’ Now, with RBAC and shared roles, we have clarity and accountability.”
ANDRE H, DIRECTOR OF OPERATIONS
THE FRIENDLIEST HEAD START SOFTWARE
Why it works for Head Start
“RBAC gives us confidence that each user has exactly what they need — and nothing they don’t.”
JONATHAN R, IT DIRECTOR
