ERSEA
From interest to enrollment: all in one place
GoEngage makes it easier to guide families into your program — and get your team on the same page while doing it - every step of the process.
Trusted by agencies serving 50 to 5000+ children
FROM INQUIRY TO FIRST DAY
GoEngage ERSEA lifecycle flowchart
Every step, seamlessly connected.
Pre-Application & Outreach
🌎 Multilingual pre-application form
📱 QR code and website embed for easy access
🖥️ Parents select language and begin initial submission
👀 Staff monitor all submissions via live pre-app queue
2. Application & Documentation
📄 Staff can request and receive documents directly in-platform
⏱️ All uploads are time-stamped and linked to the child record
📅 Zoom meeting scheduling with internal case notes and staff collaboration
🧩 Parents have option to complete full application through GoEngage Parent Portal
3. Prioritization & Eligibility
🧮 Customizable prioritization scoring logic with required questions, progress bar, and total points
🧠 Built-in eligibility calculator auto-suggests eligibility category
🏠 Includes Housing Adjustment calculator
4. Selection & Waitlist Management
🏅 Applications scored and sorted by priority
🧹 Filters by site, age group, funding stream, and program type
🚦 Filters by program status
💬 Bulk-message families in their preferred language and see who doesn’t have an email address on file
🤝 Collaborate internally on intake notes, follow-ups, or service coordination
5. Enrollment
🗂️ Fully customizable enrollment packages (consent forms, attendance policies, etc.) by program
✅ Verification of documents (residency, custody, etc.)
📋 Final status updated to "Enrolled" after all steps completed
🏫 Slot assigned by site/classroom/funding stream
📱 Parents can see the status of the application via the portal
Next Step: Attendance Tracking Begins →
📝 Multiple attendance options
“GoEngage made our selection process more transparent and consistent — and we’re more confident in our decisions.”
david l, head start director
PRODUCT OVERVIEW
What you can do with
GoEngage's ERSEA tools
✅ Track every inquiry and application — from pre-app to enrollment
✅ Embed pre-apps on your agency website and generate QR codes for outreach via brochures, social media, events, etc.
✅ Manage a real-time pre-application queue and route follow-ups to the right team
✅ Send requests for document uploads directly from GoEngage — no more downloading, saving, re-uploading — see how we created a better way to manage ERSEA compliance →
✅ Schedule Zoom calls, add case notes, and collaborate internally (e.g., flag potential IEPs, family concerns, and more)
✅ Invite parents to continue their application through the GoEngage Parent Portal
✅ Customize your selection scoring system, with prioritization questions clearly marked and tracked by a visual progress bar
✅ Automatically calculate eligibility categories based on answers
✅ Use the built-in Housing Adjustment calculator — see how we implemented the update in 48 hours →
✅ Bulk message families in their preferred language via email, with alerts for parents missing an email address
✅ Customize enrollment packages — define required documents by program, site, or funding source
✅ Ensure all required steps are completed before changing a child’s status to “enrolled”
✅ Use the built-in Housing Adjustment calculator — see how we implemented the update in 48 hours →
Want to reduce delays, missed docs, and enrollment gaps?
Fully aligned with Head Start Program Performance Standards (HSPPS)
GoEngage supports compliance with every major ERSEA-related standard:
👉 Looking for more information about our Attendance tools? Visit our Attendance page →
HOW TO SAVE TIME
Built for busy teams
ERSEA coordinators…
…stay in control of applications, prioritization, and documentation
Family services staff…
…upload or request documents, message parents, and log case notes — all in the same place
Directors & compliance leads…
…get cleaner reports and clearer insight into every step of the process
Parents…
…complete applications, upload docs, and track their progress from one easy-to-use portal that reduces confusion, builds trust, and shortens delays
“We used to say ERSEA was organized chaos. Now we’re just… organized.”
NICOLE T, HEAD START DIRECTOR
