👋 Calling all Head Start and CAP agencies! Make the switch to GoEngage or Contact Sales: (800) 473-4780

👋 Calling all Head Start and CAP agencies! Make the switch to GoEngage or Contact Sales: (800) 473-4780

👋 Calling all Head Start and CAP agencies! Make the switch to GoEngage or Contact Sales: (800) 473-4780

ERSEA

From interest to enrollment: all in one place

GoEngage makes it easier to guide families into your program — and get your team on the same page while doing it - every step of the process.

Trusted by agencies serving 50 to 5000+ children

FROM INQUIRY TO FIRST DAY

GoEngage ERSEA lifecycle flowchart

Every step, seamlessly connected.

  1. Pre-Application & Outreach

🌎 Multilingual pre-application form

📱 QR code and website embed for easy access

🖥️ Parents select language and begin initial submission

👀 Staff monitor all submissions via live pre-app queue

2. Application & Documentation

📄 Staff can request and receive documents directly in-platform

⏱️ All uploads are time-stamped and linked to the child record

📅 Zoom meeting scheduling with internal case notes and staff collaboration

🧩 Parents have option to complete full application through GoEngage Parent Portal

3. Prioritization & Eligibility

🧮 Customizable prioritization scoring logic with required questions, progress bar, and total points

🧠 Built-in eligibility calculator auto-suggests eligibility category

🏠 Includes Housing Adjustment calculator

4. Selection & Waitlist Management

🏅 Applications scored and sorted by priority

🧹 Filters by site, age group, funding stream, and program type

🚦 Filters by program status

💬 Bulk-message families in their preferred language and see who doesn’t have an email address on file

🤝 Collaborate internally on intake notes, follow-ups, or service coordination

5. Enrollment

🗂️ Fully customizable enrollment packages (consent forms, attendance policies, etc.) by program

✅ Verification of documents (residency, custody, etc.)

📋 Final status updated to "Enrolled" after all steps completed

🏫 Slot assigned by site/classroom/funding stream

📱 Parents can see the status of the application via the portal

Next Step: Attendance Tracking Begins →

📝 Multiple attendance options

Explore GoEngage Attendance →

“GoEngage made our selection process more transparent and consistent — and we’re more confident in our decisions.”

david l, head start director

PRODUCT OVERVIEW

What you can do with
GoEngage's ERSEA tools

Track every inquiry and application — from pre-app to enrollment

✅ Offer multilingual pre-applications (Arabic, Chinese, French, Portuguese, Spanish — or customizable forms in English & Spanish)

✅ Offer multilingual pre-applications (Arabic, Chinese, French, Portuguese, Spanish — or customizable forms in English & Spanish)

✅ Offer multilingual pre-applications (Arabic, Chinese, French, Portuguese, Spanish — or customizable forms in English & Spanish)

✅ Offer multilingual pre-applications (Arabic, Chinese, French, Portuguese, Spanish — or customizable forms in English & Spanish)

Embed pre-apps on your agency website and generate QR codes for outreach via brochures, social media, events, etc.

Manage a real-time pre-application queue and route follow-ups to the right team

Send requests for document uploads directly from GoEngage — no more downloading, saving, re-uploading — see how we created a better way to manage ERSEA compliance

Schedule Zoom calls, add case notes, and collaborate internally (e.g., flag potential IEPs, family concerns, and more)

Invite parents to continue their application through the GoEngage Parent Portal

Customize your selection scoring system, with prioritization questions clearly marked and tracked by a visual progress bar

Automatically calculate eligibility categories based on answers

Use the built-in Housing Adjustment calculatorsee how we implemented the update in 48 hours →

Bulk message families in their preferred language via email, with alerts for parents missing an email address

Customize enrollment packages — define required documents by program, site, or funding source

Ensure all required steps are completed before changing a child’s status to “enrolled”

Use the built-in Housing Adjustment calculatorsee how we implemented the update in 48 hours →

Want to reduce delays, missed docs, and enrollment gaps?

HOW TO SAVE TIME

Built for busy teams

ERSEA coordinators…

…stay in control of applications, prioritization, and documentation

Family services staff…

…upload or request documents, message parents, and log case notes — all in the same place

Directors & compliance leads…

…get cleaner reports and clearer insight into every step of the process

Parents…

…complete applications, upload docs, and track their progress from one easy-to-use portal that reduces confusion, builds trust, and shortens delays

“We used to say ERSEA was organized chaos. Now we’re just… organized.”

NICOLE T, HEAD START DIRECTOR

Want to see how GoEngage simplifies ERSEA for your team?

Want to see how GoEngage simplifies ERSEA for your team?

Want to see how GoEngage simplifies ERSEA for your team?

Want to see how GoEngage simplifies ERSEA for your team?