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Careers > Customer Success > GoEngage Trainer
GoEngage Trainer (Full-Time)
Job Title: Head Start Software Trainer (Full-Time)
Company: Cleverex Systems, Inc. (Creator of GoEngage)
Location: Must be resident of Virginia, West Virginia, Texas, or Georgia
Employment Type: Full-Time, Remote, Includes Travel (~16-23 trips/year)
Compensation: $50,000-$60,000 DOE
Benefits: Comprehensive medical, dental, and vision insurance; 12 vacation days, 11 holidays, 6 sick days; flex clock in/out
Culture: Family business driven by passion for Head Start and Community Action programs, rather than a corporate bottom line
Application Deadline: Sep 16, 2025 @ 5:00 PM (ET)
About us
Founded in 1997, Cleverex Systems is a family-owned software company serving nonprofit organizations across the U.S. and Puerto Rico.
Our flagship product, GoEngage, helps Head Start and Community Action Programs (CAP) manage every aspect of their work — from child nutrition to parent education, staff coaching to father engagement.
Head Start is a federally funded program that supports child and family development for low-income families.
Community Action Programs (CAPs) empower local communities with services such as weatherization, housing, and employment assistance.
Cleverex Systems is a family business, and our team truly does feel like family.
What you'll do
Your goals:
Ensure users understand and use the GoEngage software correctly
Work with Head Start and CAP agencies to digitize and streamline their policies and procedures
Nurture meaningful relationships with our clients
How you'll achieve them:
Lead engaging, interactive virtual trainings on Zoom (3 hours max).
Travel for on-site trainings (about 16-23 per year, 3 days each, 6 hours per day; all expenses paid).
Host workshops and conferences, including breakout sessions where agencies share challenges and successes.
Partner with agency leadership to develop customized training agendas.
Create help articles, guides, and videos that make GoEngage easy to use.
Host webinars for staff and managers.
Provide backup to the Support Team on how-to questions.
Who you are
The ideal GoEngage Trainer is…
…excited to use their skills to give back to the community.
…highly self-motivated and feels ownership of their work, even in a fully remote setting.
…an engaging teacher — whether through humor, empathy, or storytelling, you know how to connect with an audience.
…comfortable speaking to groups of all sizes (virtually and in person).
…an extrovert who loves interfacing with people.
…skilled at simplifying complex systems and making learning fun.
Our team is hardworking, but also goofy 😉 If that's you, you'll fit right in! Our trainings, workshops, and meetings are filled with laughter, and we love it that way.
What you'll bring
EITHER:
2+ years of experience at a Head Start or CAP agency using GoEngage
OR 2+ years in adult education or technology/software training
Four-year Bachelor's Degree
Strong writing skills
Conversational Spanish ability (big plus❣️ but not required)
What we offer
A chance to lead a growing department. Your voice is extremely important and shapes company direction.
A position where you can make enormous community impact across the nation.
A fun, collaborative, and small team environment.
Benefits
Cleverex Systems is committed to providing thoughtful and inclusive benefits that support great talent from diverse backgrounds.
Note: Only Full-Time and Part-Time Employees are eligible for benefits. 1099 Contractors are paid on an hourly basis.
"Flex" clock in/out
Clock in anytime between 8am and 10am, as long as you clock out 8.5 hours later (0.5 hours for lunch break).
Remote-first
Find your productivity happy place. We're a remote-first company. Depending on your position, travel may be included.
Medical, dental, & vision
Be healthy. We offer competitive life, health, dental, and short-term/long-term disability insurance for employees and dependents.
Time off
Take time to relax. We offer 12 vacation days per year (15 days after your 3rd year), as well as 11+ observed holidays by country.
Retirement planning
Plan for an amazing future. We contribute 3% of your salary to your 401(k), even if you don’t.
Sick leave
Feel cared for. We offer 6 days of paid sick leave per year.
Proudly a family business since 1997
Here at Cleverex, we are lucky to have found a group of people who truly love their work, their clients, and their mission. It's a special feeling!
Salary
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Cleverex Systems has a culture of annual bonuses and performance-based raises.
Location & travel
We are a remote-first company, but employees must reside in one of the authorized states: Virginia, West Virginia, Texas, Georgia.
This position involves travel! (All expenses covered, including lodging, food, airfare/gasoline, and rental car).
How often? ~16-23 on-site trainings per year
How soon in advance will I know? ~1-2 months
When do I leave and return? Typically, you'll:
Leave on a Monday
Train on Tuesday, Wednesday, and Thursday
Go home on a Friday
Picture yourself here…
Sid leading an on-site training in Toa Baja, Puerto Rico
Lihong leading an on-site training in Abilene, Texas
Sari leading an in-house training at our office in Reston, VA
Angela, Michael, Sid, Sari, and Njauw with attendees (hey BRAD!) of the 2024 Child & Family Development Workshop, a 3-day training event at our office in Reston, VA
POV Angela, leading an on-site training in Houston, TX
How to apply
Please email Angela Ma at angela@goengage.app with the subject line “APPLICATION: Your Name / GoEngage Trainer (Full-Time)”. Paste your cover letter in the body of the email and attach your resume as a .docx or .pdf file.
We value diversity of views and life experiences. Candidates from all backgrounds are encouraged to apply.