Careers > Customer Success > GoEngage Trainer (Contractor)

GoEngage Trainer (Contractor)

Do you have 3+ years of experience using GoEngage at a Head Start agency? Join our family and share your knowledge with agencies all across the nation!

Location: Remote, with Domestic Travel (All Expenses Paid)

Do you have 3+ years of experience using GoEngage at a Head Start agency? Join our family and share your knowledge with agencies all across the nation!

Location: Remote, with Domestic Travel

Who We Are

Founded in 1997, Cleverex Systems is a software company that serves nonprofit organizations.

Our product GoEngage is a software for Head Start and CAP agencies to manage all aspects of their programming. From child nutrition to parent education, staff coaching to father engagement.

  • Head Start is a federally funded program that comprehensively promotes child and family development for low-income families.

  • Community Action Program (CAP) aims to empower low-income communities with programming like weatherization, emergency shelter, and employment assistance, and is governed by a board consisting of 1/3 low-income community members, 1/3 public officials, and 1/3 private sector leaders.

Cleverex Systems is a family business, and our team truly does feel like family.

Who You Are

The ideal GoEngage Trainer is…

  • …seeking a role that allows them to give back to the community

  • …highly self-motivated and feels ownership over their work

  • …a patient teacher who knows how to engage an audience (humor is appreciated!)

  • …comfortable with public speaking

  • …an extrovert who loves interfacing with people

Our team is hardworking, but also goofy 😉 If that's you, you'll fit right in! Our trainings, workshops, and meetings are filled with laughter, and we love it that way.

Your Goal
  • Ensure users understand and use GoEngage correctly

  • Work with Head Start and CAP agencies to digitize and streamline their policies and procedures

  • Nurture meaningful relationships with our clients

How You'll Accomplish Your Goal
  • Teach the GoEngage software to users during:

    • Virtual Trainings - Typically 3 hours in the morning, then 3 hours in the afternoon. Happens on Zoom.

    • On-Site Trainings - Travel (all expenses paid) to agencies across the USA and Puerto Rico. Typically 3 days, 6 hours each day.

    • Workshops - Host regular training sessions. Also lead and moderate breakout sessions, encouraging diverse agencies to discuss their challenges and successes together.

  • Meet with Head Start and CAP leadership to develop personalized training agendas

  • Create help articles and videos

  • Write release notes

  • Host webinars for staff and managers

  • (Very occasionally) Provide backup to Support Team, if necessary

What You'll Bring
  • 3+ years of work experience at Head Start and/or CAP agency using GoEngage

  • Four-year Bachelor's Degree

    • If you don't have a Bachelors Degree, but you have used GoEngage for 5+ years at your agency, please apply!

  • Strong writing skills

  • Conversational Spanish ability (big plus❣️ but not required)

Location

Work from wherever you want in the USA. We have a preference for Central/Eastern Timezones.

When agencies request on-site trainings, you'll travel to them. (All expenses covered, including lodging, food, airfare/gasoline, and rental car).

Picture Yourself Here…
Sid leading an on-site training in Toa Baja, Puerto Rico
Lihong leading an on-site training in Abilene, Texas
Sari leading an in-house training at our office in Reston, VA
Angela, Michael, Sid, Sari, and Njauw with attendees (hey BRAD!) of the 2024 Child & Family Development Workshop, a 3-day training event at our office in Reston, VA
POV Angela, leading an on-site training in Houston, TX
How to Apply

Please email Angela Ma at angela@goengage.app with the subject line “APPLICATION: Your Name / GoEngage Trainer”. Paste your cover letter in the body of the email and attach your resume as a .docx or .pdf file.

Please email Angela Ma at angela@goengage.app with the subject line “APPLICATION: Your Name / GoEngage Trainer (Contractor)”. Paste your cover letter in the body of the email and attach your resume as a .docx or .pdf file.

Benefits
Cleverex Systems is committed to providing thoughtful and inclusive benefits that support great talent from diverse backgrounds.
As a contractor, you will be a 1099 employee, paid hourly, without benefits (though you will still be reimbursed for all your airfare, lodging, rental car, and food for on-site trainings!). If you need benefits, please apply to the Trainer (Full-Time) role.
"Flex" clock in/out

Clock in anytime between 8am and 10am, as long as you clock out 8.5 hours later (0.5 hours for lunch break).

Remote-first

Find your productivity happy place. We're a remote-first company. Depending on your position, travel may be included.

Medical, dental, & vision

Be healthy. We offer competitive life, health, dental, and short-term/long-term disability insurance for employees and dependents.

Time off

Take time to relax. We offer 12 vacation days per year (15 days after your 3rd year), as well as 10+ observed holidays by country.

Retirement planning

Plan for an amazing future. We contribute 3% of your salary to your 401(k), even if you don’t.

Sick leave

Feel cared for. We offer 6 days of paid sick leave per year.